* (Margin per GMV) is the ratio to the Gross merchandise value (excluding other GMV)
Profit and loss statement
Gross merchandise value
(Y/y)
Gross merchandise value
(excluding other GMV)
(Y/y)
ZOZOTOWN business
(Y/y)
- Outright Purchase
/ Production & Sales
(Y/y)
- Consignment sales
(Y/y)
- USED sales
(Y/y)
LY Corporation Commerce
(Y/y)
BtoB business
(Y/y)
Others
(Y/y)
Net sales
(Y/y)
ZOZOTOWN business
(Y/y)
- Outright Purchase
/ Production & Sales
(Y/y)
- Consignment sales
(Y/y)
- USED sales
(Y/y)
LY Corporation Commerce
(Y/y)
BtoB business
(Y/y)
Advertisement business
(Y/y)
Others
(Y/y)
Cost of sales &
Operating cost
(Y/y)
Gross profit
(Y/y)
(Margin per GMV)
SG&A
(Y/y)
(Margin per GMV)
Payroll and staff costs
- Payroll costs
for employee
- Logistics-related
expenses
(Including outsourcing)
Outsourcing expenses
(Excluding logistics-related
expenses)
Shipping
Commission of
Payment collection
Promotion
related expenses
- Advertising
- Reward points
related expenses
Rent expense
Depreciation
Amortization of goodwill
Stock compensation
expenses
Others
Operating profit
(Y/y)
(Margin per GMV)
Ordinary profit
(Y/y)
(Margin per GMV)
Profit attributable
to owners of parent
(Y/y)
(Margin per GMV)
Balance sheet
Current assets
Cash and deposits
Merchandise and
final products
Non-current assets
Tangible assets
Intangible assets
Investments
and other assets
Current liabilities
Deposit received for
consignment sales
Short-term borrowing
Non-current liabilities
Total net assets
Total liabilities
and net assets
KPI
Total buyers for ZOZOTOWN
business (latest 12 months)
Active members
Guest buyers
Annual purchase amount
per active member
Annual purchase pieces
per active member
Number of shipments
Avarage order value
(Y/y)
Avarage retail price
(Y/y)
The ratio of shipment volume
to the total purchase volume
(by access terminal)
PC
Smart phones
Feature phones
Number of shop
Purchased stock shop
Consignment shop
Number of brands
Number of
E-Commerce consulting
Unit FY2024 FY2023 FY2022 FY2021
1Q 2Q 3Q 4Q FY 1Q 2Q 3Q 4Q FY 1Q 2Q 3Q 4Q FY 1Q 2Q 3Q 4Q FY
million\ 141,885 131,920 126,870 168,354 147,227 574,373 127,928 123,210 155,358 137,820 544,317 116,812 112,695 145,999 133,369 508,876
％ 7.6% 3.1% 3.0% 8.4% 6.8% 5.5% 9.5% 9.3% 6.4% 3.3% 7.0% 22.5% 24.8% 23.1% 15.8% 21.3%
million\ 132,631 123,327 118,317 157,851 137,411 536,907 115,948 111,533 144,540 129,085 501,108 106,700 102,367 132,519 120,587 462,175
％ 7.5% 6.4% 6.1% 9.2% 6.4% 7.1% 8.7% 9.0% 9.1% 7.0% 8.4% 11.9% 13.5% 15.0% 12.7% 13.3%
million\ 115,037 108,275 103,474 136,795 116,188 464,734 101,043 96,401 127,053 111,043 435,542 90,648 86,806 112,117 102,075 391,647
％ 6.2% 7.2% 7.3% 7.7% 4.6% 6.7% 11.5% 11.1% 13.3% 8.8% 11.2% 6.6% 7.0% 10.1% 14.4% 9.6%
million\ 1,221 1,212 1,147 1,286 782 4,429 972 817 1,773 1,162 4,726 720 574 852 1,085 3,233
％ 0.7% 24.7% 40.4% -27.5% -32.7% -6.3% 34.9% 42.2% 108.2% 7.1% 46.2% 39.7% 110.2% 39.9% 201.5% 83.9%
million\ 109,542 103,228 98,398 129,953 110,633 442,214 96,807 92,051 120,329 105,580 414,769 87,346 83,209 107,088 97,321 374,966
％ 6.1% 6.6% 6.9% 8.0% 4.8% 6.6% 10.8% 10.6% 12.4% 8.5% 10.6% 6.0% 6.3% 9.9% 13.5% 9.1%
million\ 4,273 3,834 3,927 5,555 4,773 18,090 3,263 3,532 4,950 4,300 16,046 2,581 3,021 4,177 3,668 13,448
％ 11.5% 17.5% 11.2% 12.2% 11.0% 12.7% 26.4% 16.9% 18.5% 17.2% 19.3% 23.3% 15.3% 8.9% 19.3% 15.7%
million\ 14,429 11,607 11,657 16,984 17,445 57,696 11,227 11,512 12,928 14,212 49,881 9,805 9,349 12,413 12,276 43,844
％ 24.3% 3.4% 1.3% 31.4% 22.7% 15.7% 14.5% 23.1% 4.1% 15.8% 13.8% 124.3% 113.8% 68.1% 1.7% 55.5%
million\ 3,164 3,443 3,185 4,071 3,776 14,477 3,677 3,619 4,558 3,829 15,684 6,246 6,211 7,988 6,235 26,682
％ -8.1% -6.4% -12.0% -10.7% -1.4% -7.7% -41.1% -41.7% -42.9% -38.6% -41.2% 4.8% 33.1% 33.0% 8.8% 19.3%
million\ 9,254 8,593 8,553 10,503 9,815 37,465 11,979 11,677 10,817 8,734 43,209 10,111 10,327 13,479 12,781 46,701
％ 7.7% -28.3% -26.8% -2.9% 12.4% -13.3% 18.5% 13.1% -19.7% -31.7% -7.5% - - 300.7% 56.0% 300.4%
million\ 50,387 45,871 44,345 57,351 49,448 197,016 42,590 41,176 52,699 46,956 183,423 38,866 37,346 47,565 42,420 166,199
％ 9.8% 7.7% 7.7% 8.8% 5.3% 7.4% 9.6% 10.3% 10.8% 10.7% 10.4% 15.4% 13.8% 13.3% 9.0% 12.8%
million\ 36,239 33,881 32,353 42,069 35,555 143,859 32,001 30,193 39,714 34,166 136,075 28,812 27,306 35,341 31,515 122,976
％ 7.0% 5.9% 7.2% 5.9% 4.1% 5.7% 11.1% 10.6% 12.4% 8.4% 10.7% 8.0% 5.5% 6.8% 10.0% 7.6%
million\ 1,180 1,162 1,098 1,243 759 4,263 938 796 1,723 1,102 4,561 716 562 834 1,062 3,175
％ 1.5% 23.8% 37.8% -27.8% -31.1% -6.5% 31.1% 41.7% 106.6% 3.7% 43.6% 38.8% 105.7% 37.0% 195.7% 80.7%
million\ 30,922 28,962 27,426 35,440 30,135 121,965 27,818 25,952 33,177 28,865 115,815 25,549 23,763 30,418 26,859 106,591
％ 6.8% 4.1% 5.7% 6.8% 4.4% 5.3% 8.9% 9.2% 9.1% 7.5% 8.7% 6.1% 3.4% 6.1% 6.4% 5.6%
million\ 4,137 3,755 3,828 5,384 4,661 17,630 3,244 3,443 4,813 4,198 15,699 2,546 2,980 4,089 3,592 13,209
％ 10.2% 15.8% 11.2% 11.9% 11.0% 12.3% 27.4% 15.5% 17.7% 16.8% 18.8% 21.7% 14.1% 7.2% 17.9% 14.2%
million\ 4,431 3,449 3,471 5,015 5,200 17,136 3,283 3,377 3,820 4,170 14,652 2,872 2,722 3,603 3,570 12,769
％ 28.5% 5.0% 2.8% 31.3% 24.7% 17.0% 14.3% 24.0% 6.0% 16.8% 14.7% 126.2% 112.0% 66.6% 2.0% 55.4%
million\ 518 549 542 578 600 2,271 620 638 691 636 2,587 1,190 1,236 1,378 1,140 4,945
％ -5.7% -11.4% -15.0% -16.4% -5.7% -12.2% -47.9% -48.3% -49.8% -44.2% -47.7% 2.5% 32.0% 28.4% 4.4% 16.0%
million\ 2,658 2,179 2,094 2,782 2,681 9,737 1,751 1,741 2,218 2,058 7,770 1,382 1,468 1,785 1,664 6,301
％ 22.0% 24.4% 20.2% 25.4% 30.2% 25.3% 26.7% 18.6% 24.2% 23.7% 23.3% 77.9% 67.8% 44.2% 35.2% 52.9%
million\ 6,539 5,812 5,883 6,905 5,410 24,012 4,933 5,225 6,254 5,923 22,336 4,608 4,611 5,455 4,530 19,206
％ 12.5% 17.8% 12.6% 10.4% -8.7% 7.5% 7.1% 13.3% 14.6% 30.8% 16.3% 21.9% 19.9% 23.0% 1.9% 16.4%
million\ 3,431 2,826 3,176 4,251 3,614 13,896 2,249 2,611 3,945 3,275 12,081 1,942 2,294 2,921 2,868 10,026
％ 21.4% 25.7% 21.6% 7.8% 10.4% 14.8% 15.8% 13.8% 35.0% 14.2% 20.5% 40.9% 27.3% 29.3% 51.0% 36.6%
million\ 46,956 43,044 41,169 53,099 45,833 183,147 40,341 38,564 48,754 43,680 171,341 36,924 35,051 44,643 39,552 156,172
％ 9.1% 6.7% 6.8% 8.9% 4.9% 6.9% 9.3% 10.0% 9.2% 10.4% 9.7% 14.4% 12.9% 12.7% 6.7% 11.5%
％ 35.4% 34.9% 34.8% 33.6% 33.4% 34.1% 34.8% 34.6% 33.7% 33.8% 34.2% 34.6% 34.2% 33.7% 32.8% 33.8%
million\ 31,060 27,182 28,100 36,332 31,452 123,067 26,028 25,667 31,328 31,895 114,920 24,333 23,851 29,656 28,675 106,516
％ 14.3% 4.4% 9.5% 16.0% -1.4% 7.1% 7.0% 7.6% 5.6% 11.2% 7.9% 11.3% 10.6% 15.2% 7.3% 11.1%
％ 23.4% 22.0% 23.8% 23.0% 22.9% 22.9% 22.4% 23.0% 21.7% 24.7% 22.9% 22.8% 23.3% 22.4% 23.8% 23.0%
million\ 8,267 7,562 7,731 9,248 8,815 33,357 7,132 6,955 7,771 9,513 31,372 6,883 6,887 7,860 8,542 30,173
million\ 3,745 3,353 3,413 3,523 4,009 14,300 3,115 3,111 3,295 4,804 14,326 2,831 2,774 3,300 4,146 13,052
million\ 4,521 4,208 4,317 5,724 4,806 19,056 4,016 3,844 4,476 4,709 17,046 4,051 4,112 4,559 4,396 17,121
million\ 1,740 1,591 1,585 1,685 1,752 6,615 1,646 1,657 1,720 1,750 6,774 1,429 1,499 1,458 1,649 6,037
million\ 9,087 7,920 7,880 9,302 8,337 33,439 7,996 7,708 8,577 8,139 32,421 7,597 7,486 8,275 8,021 31,380
million\ 3,099 2,921 2,777 3,598 3,061 12,360 2,733 2,710 3,428 3,004 11,877 2,580 2,478 3,146 2,771 10,978
million\ 2,368 2,168 2,338 4,912 2,631 12,050 1,721 1,791 4,973 3,827 12,314 1,796 1,212 4,118 2,747 9,876
million\ 2,368 2,168 2,338 4,912 2,631 12,050 1,721 1,791 4,973 3,827 12,314 1,796 1,212 4,118 2,747 9,876
million\ - - - - - - - - - - - - - - - -
million\ 2,120 1,568 1,880 1,969 1,914 7,332 1,514 1,513 1,517 1,530 6,076 1,431 1,432 1,432 1,432 5,728
million\ 1,032 522 626 1,062 1,279 3,491 465 473 515 595 2,050 454 478 503 541 1,977
million\ 62 96 96 96 62 352 106 106 124 123 460 101 100 101 101 404
million\ 69 33 74 83 69 260 10 35 35 33 114 13 38 25 9 86
million\ 3,212 2,797 3,110 4,373 3,527 13,808 2,702 2,714 2,663 3,377 11,457 2,043 2,237 2,733 2,858 9,873
million\ 15,895 15,862 13,068 16,767 14,381 60,079 14,312 12,897 17,425 11,785 56,421 12,591 11,200 14,987 10,876 49,656
％ 0.2% 10.8% 1.3% -3.8% 22.0% 6.5% 13.7% 15.2% 16.3% 8.4% 13.6% 20.8% 18.1% 8.0% 5.0% 12.5%
％ 12.0% 12.9% 11.0% 10.6% 10.5% 11.2% 12.3% 11.6% 12.1% 9.1% 11.3% 11.8% 10.9% 11.3% 9.0% 10.7%
million\ 15,892 15,943 13,161 16,801 13,858 59,764 14,296 13,137 17,438 11,844 56,716 12,534 11,225 14,996 10,898 49,655
％ -0.3% 11.5% 0.2% -3.7% 17.0% 5.4% 14.1% 17.0% 16.3% 8.7% 14.2% 19.7% 18.4% 7.6% 3.9% 11.9%
％ 12.0% 12.9% 11.1% 10.6% 10.1% 11.1% 12.3% 11.8% 12.1% 9.2% 11.3% 11.7% 11.0% 11.3% 9.0% 10.7%
million\ 11,109 11,204 9,110 12,156 11,870 44,341 9,960 9,106 12,146 8,313 39,526 8,731 7,810 10,111 7,838 34,492
％ -0.8% 12.5% 0.0% 0.1% 42.8% 12.2% 14.1% 16.6% 20.1% 6.1% 14.6% 19.3% 18.0% 3.4% 8.8% 11.5%
％ 8.4% 9.1% 7.7% 7.7% 8.6% 8.3% 8.6% 8.2% 8.4% 6.4% 7.9% 8.2% 7.6% 7.6% 6.5% 7.5%
Unit FY2024 FY2023 FY2022 FY2021
1Q 2Q 3Q 4Q FY 1Q 2Q 3Q 4Q FY 1Q 2Q 3Q 4Q FY 1Q 2Q 3Q 4Q FY
million\ 114,164 111,860 122,489 119,602 123,137 94,819 103,775 115,692 123,493 60,877 80,390 95,035 102,305
million\ 53,557 54,861 68,048 45,510 64,747 56,426 66,888 66,018 69,126 27,034 47,810 50,937 65,520
million\ 4,363 3,707 4,141 3,376 3,784 2,837 3,178 3,101 3,155 2,223 2,132 2,050 2,060
million\ 37,866 32,994 35,962 38,955 38,724 24,990 25,367 28,067 32,248 24,848 24,685 24,677 24,971
million\ 24,243 20,265 22,402 25,548 24,660 12,009 13,783 16,790 18,796 12,010 11,769 11,673 11,284
million\ 2,816 2,455 2,664 2,403 2,611 2,507 2,383 2,578 2,381 2,790 2,657 2,560 2,621
million\ 10,805 10,272 10,895 11,003 11,452 10,473 9,200 8,698 11,070 10,048 10,258 10,443 11,065
million\ 63,247 61,943 64,095 72,353 68,261 59,074 58,946 68,678 72,204 56,207 56,334 66,725 66,172
million\ 24,953 23,859 23,053 33,342 26,668 22,387 21,731 29,772 25,590 21,017 20,094 29,093 23,447
million\ 20,000 20,400 20,500 20,000 20,000 20,200 20,200 20,400 20,400 20,000 20,119 20,100 20,200
million\ 9,046 7,116 9,029 8,919 8,856 6,343 6,487 6,575 6,844 5,126 5,315 5,732 6,005
million\ 79,736 75,794 85,326 77,285 84,744 54,391 63,707 68,507 76,693 24,392 43,425 47,255 55,099
million\ 152,030 144,854 158,452 158,558 161,862 119,810 129,142 143,760 155,742 85,726 105,076 119,713 127,276
Unit FY2024 FY2023 FY2022 FY2021
1Q 2Q 3Q 4Q FY 1Q 2Q 3Q 4Q FY 1Q 2Q 3Q 4Q FY 1Q 2Q 3Q 4Q FY
members 11,790,269 11,470,592 11,552,764 11,690,958 11,681,218 10,619,934 10,859,876 11,211,383 11,411,712 9,730,162 9,890,784 10,103,351 10,418,331
members 10,919,685 10,352,251 10,515,910 10,739,246 10,789,997 9,269,080 9,545,087 9,935,769 10,192,333 8,367,073 8,507,997 8,711,879 9,043,194
members 870,584 1,118,341 1,036,854 951,712 891,221 1,350,854 1,314,789 1,275,614 1,219,379 1,363,089 1,382,787 1,391,472 1,375,137
\ 42,947 42,341 42,403 42,502 42,817 42,559 42,401 42,331 42,224 42,363 42,343 42,549 42,403
items 10.9 10.8 10.8 10.8 10.9 11.6 11.4 11.1 10.9 11.4 11.5 11.6 11.6
shipment 13,788,498 13,240,721 13,107,431 15,000,816 13,302,151 54,651,119 13,123,988 12,742,183 14,178,195 13,379,524 53,423,890 12,085,053 11,816,663 13,049,762 12,800,550 49,752,028
\ 8,343 8,177 7,894 9,119 8,735 8,504 7,699 7,566 8,961 8,300 8,153 7,501 7,346 8,592 7,974 7,872
％ 2.0% 6.2% 4.3% 1.8% 5.2% 4.3% 2.6% 3.0% 4.3% 4.1% 3.6% 1.2% -0.3% 0.9% -0.2% 0.5%
\ 3,698 3,726 3,590 4,360 4,003 3,929 3,552 3,487 4,438 3,987 3,869 3,490 3,264 4,167 3,752 3,671
％ -0.7% 4.9% 3.0% -1.7% 0.4% 1.6% 1.8% 6.8% 6.5% 6.3% 5.4% 1.4% -3.5% -3.1% 0.1% -1.2%
％ 5.5% 6.2% 5.9% 5.6% 5.6% 7.1% 6.6% 6.4% 6.5% 8.0% 7.6% 7.3% 7.1%
％ 94.5% 93.8% 94.1% 94.4% 94.4% 92.9% 93.4% 93.6% 93.5% 92.0% 92.4% 92.7% 92.9%
％ 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
shops 1,605 1,564 1,581 1,605 1,595 1,523 1,532 1,554 1,562 1,488 1,502 1,516 1,510
shops 29 28 29 28 28 25 27 28 28 20 24 24 24
shops 1,576 1,536 1,552 1,577 1,567 1,498 1,505 1,526 1,534 1,468 1,478 1,492 1,486
brands 9,194 8,981 8,940 9,109 9,021 8,512 8,455 8,545 8,455 8,490 8,451 8,481 8,433
sites 32 35 34 33 32 40 39 37 36 49 48 48 42
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